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We ship to all 50 U.S. states, the District of Columbia and the United Kingdom. Please note, we are currently unable to ship to any U.S. Territories (Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands, American Samoa). Additionally, we do not ship to PO boxes or military/diplomatic addresses (APO/FPO/DPO).
Fashion Fair accepts most major credit cards and digital payment services including PayPal, Shop Pay, Apple Pay, Google Pay and META Pay.
|
Standard Service (5-10 business days) |
Express Service (3-7 business days) | |
|---|---|---|
| Continental US | $6.95 | $16.95 |
| Alaska & Hawaii | $16.95 | Not Available |
| UK | £8.95 | Not Available |
Orders are processed and shipped on business days only, Monday – Friday, except for U.S. Federal Holidays.
Please also note:
To track your package once it has shipped:
DHL is our preferred carrier.
Any product purchased on fashionfair.com can be returned WITHIN 30 DAYS from the date of purchase as indicated on your invoice. Return shipping and handling fees are at customer's expense.
We do not refund shipping costs associated with returns. Return shipping is at the expense of the customer.
Please contact Customer care via email at customercare@fashionfair.com. and explain the problem.
How should I return products for a refund?
Follow these 2 steps to return a product to Fashion Fair.
Step 1:
Email CustomerCare@FashionFair.com to initiate a refund.
In your email, please include:
Step 2:
Mail your products to:
Fashion Fair Online Returns
220 North Green Street
#228
Chicago, IL 60607
NOTE: We recommend using a traceable mail service like:
An email notification will be sent once your return has been processed. Depending on when in your billing cycle the return is processed, it may take 1 - 2 cycles for the refund to appear on your statement.
Please allow 10-14 business days, from the date we receive your return, for the credit to appear on your card or statement.
It takes up to 10 business days from the time your return is received to process and credit your original form of payment. An email notification will be sent once the return has been processed. It may take 1 or 2 billing cycles for the refund to appear on your statement.
If you have lost your packing slip, please contact Customer Care via email at customercare@fashionfair.com.
No. We can only accept returns for products purchased on fashionfair.com.
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